Privacy Policy
Privacy Policy — Ripple Pool Service LLC
Ripple Pool Service LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website, services, or communicate with us via phone, email, or SMS.
1. Information We Collect
We may collect the following information:
Name
Phone number
Email address
Service address
Pool/service related details
Communication history (calls, texts, emails)
Payment and billing information (when applicable)
Website usage data (cookies, analytics, tracking tools)
SMS / Text Messaging & Consent
By providing your phone number and opting in through our website, calling us, or texting us directly, you consent to receive SMS messages from Ripple Pool Service LLC.
These messages may include:
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Appointment scheduling and reminders
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Technician arrival notifications
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Service updates
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Estimates and billing notifications
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Follow-up communication
We do not currently send promotional marketing text messages.
Message Frequency
Message frequency varies based on service needs.
Opt-Out
You may opt out at any time by replying:
STOP — to unsubscribe
HELP — for assistance
You may also request removal by emailing:
rpsweeklyservice@gmail.com
Message & Data Rates
Message and data rates may apply depending on your mobile carrier.
Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & Tracking Technologies
We may use cookies, analytics tools, and tracking technologies to:
Improve website performance
Analyze traffic and usage
Enhance user experience
You may disable cookies through your browser settings.
Data Security & Protection
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no internet transmission or storage system can be guaranteed 100% secure.
Data Retention
We retain customer information only as long as necessary to:
Provide services
Maintain business and legal records
Comply with regulatory requirements
Your Rights
You have the right to:
Request access to your personal data
Request corrections or updates
Request deletion of your information
Opt out of communications
To exercise your rights, contact:
rpsweeklyservice@gmail.com
Third-Party Services
We may use trusted third-party providers (such as payment processors, CRM systems, or analytics tools) to operate our business. These providers are required to protect your information and use it only for authorized purposes.
Children’s Privacy
Our services and SMS communications are intended for individuals 18 years or older.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions regarding this Privacy Policy:
Ripple Pool Service LLC
Phone: (916) 891-6191
Email: rpsweeklyservice@gmail.com
